Join the Habitat Team!
Thank you for your interest in a position with Habitat for Humanity of Lincoln County.
We are currently recruiting for a ReStore Associate.
Title: ReStore Associate
Supervisor: ReStore Manager
Status: Full-time, 30-40 hours per week, non-exempt
Compensation: Starting salary: $15/hour (Range: $15-18/hour)
Benefits include health care coverage and optional supplemental insurance; paid time off; holidays; self-funded 401K plan available.
Location: While the primary assignment for this position will be the Newport ReStore,
associates may be assigned to the Lincoln City ReStore as needed.
At Habitat for Humanity of Lincoln County (HFHLC) we are part of a global, nonprofit housing organization that works to eliminate substandard housing locally and worldwide and provide affordable homeownership opportunities for low-income households. We do this through constructing, rehabilitating and preserving homes; by advocating for fair and just housing policies; and by providing training and access to resources to help families improve their shelter conditions.
HFHLC ReStores are re-sale stores whose purpose is to generate revenue, through the sale of donated building materials, furniture and appliances, to fund essential affiliate program costs. In addition, the ReStore facilitates recycling, minimizes landfill waste, provides low-cost home improvement items, and increases Habitat’s visibility in our community.
By becoming our ReStore Associate, you’ll join a collaborative, team-based organization. You will be responsible for customer service and merchandising. It’s the perfect way to use your sales and customer service skills to directly help the members of our community looking for a hand up, not a hand out.
Under the general direction of the ReStore Manager, ReStore Associates are responsible for providing friendly and professional customer service while maintaining a safe, clean, and organized merchandising area. This position provides direction to volunteers and supports the ReStore Manager as needed.
Customer Service: Provide friendly and professional customer service; greet customers; answer questions; assist with merchandise; clarify policies; resolve disputes; answer phones; schedule pick-up and delivery services; assist customers with loading purchases in vehicles.
Cashiering: Ring up sales; accept payment and make proper change; reconcile till; prepare deposits; complete daily sales reports with high degree of accuracy.
Merchandising: Maintain sales floor in logical and attractive displays; organize ever-changing inventory in available space; assist donors with unloading donated items; accept and process donated inventory; clean shelves and retail displays; create in-store promotional signs, price tags, etc.; update social media (Facebook, Craig’s list, etc.).
Safety: Maintain ReStore cleanliness and safety standards, including communicable disease prevention and control measures; identify and correct potential safety hazards and/or work with supervisor for corrective action; look out for the safety of other staff and volunteers.
Volunteers: Provide training, support and leadership (non-management) to ReStore volunteers; ensure a positive and enjoyable volunteer experience.
Other Duties as Assigned: Meet all long- and short-term goals established by the ReStore Manager.
Successful results from a criminal and sex offender background check.
Experience with retail operations.
Demonstrated ability to provide excellent customer service.
Ability to develop and maintain positive relationships with ReStore staff, volunteers, customers, and the general public.
Ability to operate cash register and credit card equipment efficiently and accurately.
Knowledge of sales, marketing, and basic construction materials.
Basic mathematical aptitude to calculate sales based on quantity or square feet and ability to make change accurately.
Ability to train and supervise volunteers in performing customer service and cashier duties.
Basic computer skills, including email, word processing, and data entry.
Volunteer management experience.
Online sales experience using third party websites such as eBay.
Social media public relations experience.
Excellent communication and public relations skills.
Strong interpersonal skills, working with a variety of people, personalities, and backgrounds.
Ability to plan, schedule, prioritize, coordinate, and manage multiple work activities.
Ability to adapt to a changing environment and unexpected shifts in priorities.
Must be self-motivated with a proactive approach to problem solving.
This job operates in a warehouse with new and used furniture, household goods, and building supplies. This role routinely uses standard office equipment such as cash register, computers and phones. While performing the duties of this job, the employee is required to frequently lift and move and/or load items over 50 pounds with a Team lift. The noise level in the work environment may range from quiet to moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to stand, bend, stoop, kneel, crouch, and reach in awkward and tiring positions. The employee is frequently required to use hands to finger, handle or feel. The employee must frequently lift and move and/or load items over 50 pounds with a Team lift, employing proper lifting techniques. Specific vision abilities include close vision, far vision, and peripheral vision.
Habitat for Humanity of Lincoln County is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws.
NOTE: This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.